Terms and conditions


◆Including fees
 Private car ・・Gasoline ・Toll road  ・Parking lot  tax (10%) ・Insurance (accident in vehicle & luggages)
 

◆Not included in price
 Food, lodging, entrance, insurance for accident outside the vehicle
 

◆Meeting place and time
 The gathering and breaking place of each regular tour will be the hotel you stay at. (City center)
 *Please note that if the hotel you are staying in is divided into multiple locations, it may be designated by our company.
 You can also start a bespoke tour from your arrival airport or station.
 Both parties must meet at least 5 minutes before departure.
 

◆ "Inquiries & reservations" and
 inquiries by e-mail We will reply to the inquiries & reservations and e-mails from customers within 48 hours.
 

◆ How to pay the reservation fee
 After deciding the tour content, please pay 50% of the deposit as a deposit.
 With this procedure, it will be a formal application.
 We accept credit card payments over the internet. (There is no overseas remittance fee)
 

◆Payment of remaining amount Please pay
 in cash at departure time
 If you wish to pay by credit card, please pay at least 1 week before tour departure. 
 

◆ Cancellation fee
 31 days prior to departure date full refund 100%
 30 days or more 50% of tour fee

1 week prior to departure date
*For tours of 5 days or more, the tour fee will be charged at the same time as the reservation 25% cancellation fee will be charged.
 

◆ Confirmation of tour departure will be 30 days from the tour date.
 

◆ About participation by one person If there is only one departure, price be fixed fee for two passengers.
 It is recommended that you look at the calendar and apply for a tour with confirmed departure (less than 30 days).
 If there are free days until the tour date, you can post your desired tour & schedule on the website and recruit participants.
 Please feel free to contact us.
 

◆ About children

Free for children up to 3 years old
 Half price for children 4 to 11 years old 
 Child seats are obligatory for children under 10 years old.
 Please let us know the number of people in advance.
 

◆Excess charge the excess charge due to customer's request/delay is 30 euros per hour.
 

◆ About the english speaking driver: French person who speaks english and others practiced languages everyday day!
 
 
◆ Luggages & suitcase are limited to one LL size with a height of 74 cm.
 Please bring your own handbag in the car.
 If you are bringing a suitcase of LL size or larger, please contact us in advance.
 

◆ Smoking is prohibited inside the car.
 

◆No animals are allowed except for dependent people.
 

◆ our Disclaimer
 bad weather, natural disaster, war, riot, transportation, such as strike-government of the instruction of
 reason by the change or discontinuation of the contents of the tour that we can not participate
 except damage and the loss of the tour (the riding )
 Outside the car accident ...food poisoning ...theft
 

We recommend that you purchase overseas travel insurance before departure.